Reviews of ABW Appliances Showroom: Pikesville (Formerly Cummins Appliance). (Appliance Store) in Baltimore (Maryland).

ABW Appliances Showroom: Pikesville (Formerly Cummins Appliance)

128 Reviews

94 Comments

Appliance store

Appliance store

1708 Reisterstown Rd, Baltimore, MD 21208, United States

Description

Information of ABW Appliances Showroom: Pikesville (Formerly Cummins Appliance), Appliance store in Baltimore (Maryland)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of ABW Appliances Showroom: Pikesville (Formerly Cummins Appliance)

Popular times

Sunday

Monday

Tuesday

Wednesday

Thursday

Friday

Reviews of ABW Appliances Showroom: Pikesville (Formerly Cummins Appliance)

Kevin O'Keefe

ABW's tech named Jay did an outstanding job today of repairing our refrigerator. He even fixed longstanding but minor issues with the fridge that were beyond the scope of today's repair assignment. He has served us twice and I can't say enough good things about him.

A C

Follow up: In response to my previous review, the owner of ABW arranged rapid delivery of an upgraded unit at no extra cost. The new dryer has been working well so far. I have been a loyal customer of Cummins for 20 years now but since it became ABW it hasn't been the same. I decided to order a dryer from here because they told me that they usually pick up orders from their warehouse twice a week so I thought I would be able to get it soon. I haven't heard anything from them for more than two weeks. When I called ABW, I found out that they haven't even picked up my order from the warehouse yet. They didn't tell me anything until I called. I am still waiting for the dryer. This is not the Cummins that it used to be. I will find somewhere else in the future and I do not recommend this place anymore.

Theresa Bass

Wonderful folks to work with. We talked first to John over the phone, for quite some time, the day our washing machine died. He was very patient wth us, reviewing different manufacturers & model numbers online, as well as offering guidance on what might be best for us. We worked with Travis when we got to the store the next day. He was also wonderful to work with, listened patiently to our stories, and was able to arrange delivery of our new machine in just a few days. We will definitely look first to ABW for our next appliance purchase. 🌝

Edith

I was highly satisfied with all aspects of the process to aquire my new kitchen appliances. They were friendly, professional and went well above my expectations. I highly recommend this company to everyone.

Harry Loleas

After a very negative experience with a big box store Cummins/ABW was a welcome change. Sales was straight forward. I was advised as to what was in stock and available. Sale price was excellent and delivery scheduled for less than a week. Delivery experience was truly 5 star. Constant text contact for twenty four hours before delivery. Delivery tracker was great. Delivery men knew what they were doing. New refrigerator was in and set up and the old fridge out the door quickly. Well done!

Bill Smith

I recently purchased a Bosch 800 Series Dishwasher from Cummins Appliance and had an excellent experience. My experience started with Howard Cummins the owner, who was very responsive to my initial inquiry, consultative in guiding me to the best choice and finished up with a great price! I also want to specifically compliment Alexander Smith, the Cummins installer. He was professional, thorough and completed the installation in a timely fashion. This is the 3rd time in the past 2 years I've purchased from Cummins Appliance. I've never been disappointed in the sales process or the installation. I'm confident they will be my first choice in the future!

Stan Modjesky

Ordered a clothes washer on Monday afternoon, and it was delivered & installed Thursday morning. None of the delays and nonsense of a "home center" type store. Attentive staff, who know their product. Prices are comparable with Lowes and Home Depot. Service is infinitely superior.

Jennifer Mason

Our fridge had more or less died on us and the evaporator, compressor, and heat exchanger all needed to be replaced. ABW was great to deal with - once scheduled, they were able to make the repairs within a few hours. Not only was the main office great to work with, but the technicians were a dream to deal with as well. They were so pleasant, wore shoe coverings, masks, laid out a blanket to place all tools and parts on, and called when they were about 15 minutes out. Couldn’t ask for anything more.

Brian Lewis

We were very lucky to work with Howard Cummins and the team when it came time to replace our very old double oven. The key to success for our renovation was the team's expertise matching the new oven to the cabinetry of our kitchen. The excellent delivery and installation team (thank you, Alex and Sean) shaved the interior of our just too small cabinet to allow a full size brand new KitchenAid to fit perfectly. It was labor intensive and well within the expertise of this very helpful, professional team. Thank you, Cummins Appliances!

Bob S.

I am very happy with my new appliances from Cummins Appliance. I admit that I did shop the competitors and Cummins was in fact lower in price on every appliance. The salesperson, David, was excellent. He understood my current situation and was extremely knowledgeable and proficient. The delivery team was excellent. Plus, if you need a service call they even do them on Saturdays. Awesome experience.

Jill Updike

Contacted the store via text on a Tuesday. Got a very quick response from Howard Cummins. He a answered my questions, took my credit card number, and arranged delivery for the following Monday. Couldn’t have been any easier and his price for my appliance matched the big retailers. Delivery also went exactly as planned. 2 guys came and had to remove a downspout in order to get to the basement door. They were careful to put it back exactly as it had been before. They were friendly and efficient.

George B

Top Notch! We were shopping for a washer. At a friend's recommendation, I tried Cummins. I called Jeff a couple of times and he was very helpful answering my questions about various washers. He gave me price quotes and, yes, we shopped around. Cummins matched big box stores and were actually cheaper in the long run because their reasonable delivery charge includes everything - set up, remove the old washer, new hoses. We went into the store, looked at the washer we wanted, filled out the paperwork and were gone in ~30 minutes. Delivery was set for 2 days later. They said they'd deliver between 11:00 and 2:00. The guys showed up at 11:50 and were gone by 12:15. Their work was great, neat and clean. We won't shop anywhere else.

Dottie Keslinger

I only buy appliances at Cummins. I have been shopping at Cummins since 1976 when I moved into my house and continued when I moved into the condo. Their service is the best. They have their own techs so someone can come out the next day if there is a problem. I've even had a tech show up the same day. It doesn't any better then that.

Judith Kaplan

I have been buying large appliances from Cummins since the late 1970s, through two different homes. The one time I used a different appliance business, I regretted it! Most often, I speak with Howard, himself. I always have had excellent and dependable service, find their prices to be competitive and recommendations on point.

Kelly Corron

We were short on time and Howard Cummins went out of his way to accommodate us so we could pick up of a new washer. You can only get this kind of personal service from a local family owned business, not big retailers. I will definitely go back for my next appliance purchase.

Mauri Dubinsky

Dan was prompt and professional. He fixed the issue right away and saved us an extra charge for unnecessary parts. He was supremely knowledgeable about the model and very kind! Very pleased with our experience.

Kate Smith

Howard went above and beyond to get our appliances to us. We are out of their delivery zone but he made it work. The appliances are beautiful and the two man delivery team was awesome. They were polite and efficient. When ready we will certainly purchase from Cummins again.

Lachezar Kostov

Very professional, yet amicable people work here. You won’t be disappointed if you chose to spend your money with Cummins Appliance. They set a high standard for how to operate a successful business, treat your clients well, yet keep reasonable prices and even offer generous discounts.I only wish more companies followed their model. Thanks, guys!

Angelo Palmieri

Sun has been the absolute best who has gotten my new refrigerator in top condition. He and Paul were a pleasure to work with and know the product and the issue it was having. I would only want them working on my appliances.

Jennifer Myers

Always reliable and helpful! We needed an inexpensive refrigerator for our garage - nothing fancy. We hesitated about going to Cummins because ALL our appliances come from there and we didn't know it they would have a "cheaper" item. Well, we went with our past history of success. Walked in and explained what we wanted. Cummins understood our needs and took us right to where they had two models to chose from. We made our choice and it was delivered promptly! We will return!

Anthony Ambrosi

Our washer and dryer broke, which was disappointing but we got a brand new Samsung set which works like a dream. ABW had Great customer service and fair prices. Will use them again

Laura Siragusa

I regret initially going to Lowes for a washer dryer install. It was a disaster that ended in a full refund, but two months of a waste of time and no washer dryer. Cummins came to our home shortly after, measured the space, give us suggestions and recommendations and we had a washer dryer installed and delivered by the end of the week. Better quality, same price, and faster service that was never outsourced. I wish we had gone to Cummins first and will use them in the future prior to going to the big department stores.

Winnie Huston

Salesman in shop very professional & friendly. Delivery men were very polite & efficient. Only reason I ranked 4 not 5 is the delivery person didn't explain why the new window a/c didn't need a support under it in the window sill. The old window a/c had a support under it. I didn't think to ask about a support until afterwards when I was outside & looked up at the a/c unit. Maybe the unit doesn't need support but ...

James Gray

My wife and I have been buying appliances here since 1993. Her aunt told us, "Call Cummins and ask for mister. He will tell you exactly what you need." Not only did Mr. Cummins Sr. do this he came to the house to look everything over with me. 24 years later his legacy continues with Howard and the fine folks who work with him. Like my wife's aunt I refer people to Cummins for their superior customer service.

Richard Huge

I have been a customer at Cummins since the early 1990s. They provide quality products and service their own within 24 hours, in my experience, which has only been once. Their pricing is extremely competitive.

Frank Rodbell

Greeted by a very professional salesman who treated me with courtesy and respect. We quickly found the proper replacement refrigerator and arranged delivery. I checked prices on Google when I returned home. The slight difference in price is well worth the service rendered by Cummins.

Bob Dodd

It was nice dealing with a true professional while purchasing my new speed queen washer. The salesman was an older gentleman that had been in the business for over 40 years and was very honest and informative . You can't find this type of old school professionalism at the big box stores.

Emily Goren Fitness

Used Cummins for all of my appliances in my new kitchen and today they delivered my new Whirlpool washer and dryer. Howard Cummins made the transaction seamless! He is so educated with ALL of his manufacturers. Support Local!

Inspired Jewelry

From now on, this is the ONLY place I'll go for major appliances! I was having trouble finding the right size wall oven (and didn't want to spend and arm and a leg.). So, I contacted Cummins Appliance. Really glad I did. Howard Cummins was able to find exactly what I needed at a price that was very fair. The oven arrived promptly and was installed by his professional and courteous installers. Cummins Appliance customer service was outstanding from beginning to end.

Nancy Himes

No pressure, efficient sales force. Extremely professional and friendly installers. Shout out to Alex and Charlie for an excellent installation job, (even in dealing with some unpleasant surprises!) I like the fact that installers are Cummins employees and not subcontractors. I will be back for future purchases.

Nancy Williams

I texted Cummins Appliance on a Sunday nite outlining 4 appliances I needed for a rental house renovation. By Monday morning I had spoken to Howard and he advised me on cost effective appliance choices. He offered to hold my appliances until I was ready to installl. Excellent customer service!

Hollis Xxx

We had bought a stove which after 9 months had a problem. The manufacturer did try, but they were unable to find repairer. They ofered to send us a new stove. But as it is heavy as well as gas; that did not help much. Then we thought to contact Cummins. Problem solved. The had stove sent to them, they came out took old stove installed new one.They were wonderful. Our family had dealt with them for years. Only reason we did not call them earlier was the manufacturer was really working with us, but finally we contacted Cummins.

Lorna Manigault

Cummins Appliance was one of the few stores that could accommodate our unusual measurements for a cook top with a down draft for our kitchen island. Mr. Cummins really knows his appliances! He ordered our cook top and arranged for delivery and installation. Staff was courteous and quite competent. We are going back to Cummins Appliance to order another kitchen appliance to complete our updated kitchen. Thanks Cummins!

Mike Blackwell

My uncle recommended this place to me and enough cannot be said about the service I received! I ordered a whirlpool WFW85HEFC washer and WED92HEFC dryer that was price match with competing store prices! Dan Froling was very responsive and easy to communicate whether it was over email or phone. Dan also gave us insight on the best time to buy the washer and dryer (around presidents day). After purchasing Dan made sure the delivery was scheduled accordingly. The only thing I was not aware of and forgot to ask about was the correct carpet protection when the installers brought the machine in the house. Every case being different we had carpeted steps that needed to be utilized to get the machine to the correct destination. We ended up using the product carpet-shield from home depot. Cummin's Appliances will forever be the only place we purchase appliances from and will surely be the only recommendation we give to our family and friends.

Johanna Eisenberger

I have used Cummins Appliances for all my kitchen (and w/d in basement and beverage fridge in family room) needs over the past 20 years both in my house and more recently in my condo which was in need of a complete make over. I worked directly with Mr.Howard Cummins, who by asking the right questions, made sure that all my new appliances would fit in the existing space. The store itself has a large selections of appliances which made it easy for me getting a package within my budget that served all my needs. Follow-up service is always outstanding! Thanks Howard for a job well done.

D M

Dan spent a ton of time with us to help us decide what works best from many options available in the store. Afterward he went out of his way to work with GE to get us exactly what we needed. You can not get this kind of service and selection from Home Depot. I highly recommend them. p.s. Always do your own gas leak test (with a $20 sniffer) after any gas appliance installation.

Brittany Simon

As we all know, times are very difficult and a lot of things we're used to are unavailable in a lot of stores. I called numerous businesses, and even tried facebook market place, searching for a chest freezer. I found this amazing company and they told me to put a deposit down and that my freezer would be delivered to their store within 2 weeks. They did not disappoint. Thank you all for being so kind and following through with my order. I look forward to buying more appliances from you all in the future!

Docsal Than

Whether it’s purchasing a new appliance or repairing an older one, Cummins Appliance is the place. I’ve been enjoying their sales & service for many years. Every refrigerator, washer& dryer, dishwasher, etc. in my home comes from 1708 Reisterstown Rd. Expert sales & service are the only way they do business. Personal sales & service beats the big box stores every time!

Annie Finkbeiner

I've been buying appliances of all kinds from Cummoins since the mid-1980's. Recently, I just do it over the phone: "Remember the washer you sold me in 1986? I want another one just like it." They seem to know all the specifications of all makes and models, and if they don't know them, they look them up. And they give me a good price, install it reliably, and I'm always very happy.

Mahsa Azimirad

Dans a fantastic technician! ABW is lucky to have him! He is extremely knowledgeable and its obvious that he is passionate about his trade! I will only be requesting him for my future service needs!

Ellie Elliott

There is no better place to buy your appliances then from CUMMINS APPLIANCE. THE PRICING IS UNBEATABLE, THE SERVICE OUTSTANDING AND NO LONG PHONE WAIT TRYING TO SET UP A SERVICE CALL. THEY ARE KNOWLEDGEABLE ON EVER APPLIANCE YOU CAN THINK OF. I have been dealing with Howard, for the past 20 years, buying appliances for our custom home company. Please don't waste you time at any competitor. Your time is valuable, and your money is hard earned.

Ruth Kantor

Howard Cummins and his staff are experts. They know their products lines, give good advice and have experienced delivery and set-up personnel. This is a first class operation. They are courteous and professional. Cummins’ prices are competitive. At Cummins you get what you pay for. Bob Steinberg and Ruth Kantor

Amian Kelemer

We had an immediate need and none of the online stores could deliver. Cummins was able to provide excellent guidance, a fair price and same week delivery. So happy to use them!

David Faulkner

Our search for a Jenn-Air cooktop ended at Cummins Appliance. From Matt in sales to the final installation it was a pleasure doing business with them. Before our new cooktop could be installed we needed work done on the granite counter and Matt recommended Fixit Countertop who were equally as knowledgeable, and responsive. Thanks to Cummins no need to endure the hassle of other appliance stores.

Stacey Bealieux

We would like to compliment your service man whose name is George. He serviced us two times recently due to poor oven temperature control on our 20 year old Magic-Chef electric range. Unfortunately, the oven temperature controller was bad, rather than the thermostat. He answered a lot of questions that we had about various ranges, when it became clear that we should probably replace the existing range. He said that the GE Profile Dual-Fuel range would be good choice it we decided to go to gas. Also, that an electric oven had much better control than a gas oven. George happened to be in the store when we were there, and he came to us to ask about our decision. Based on his comments, that became our choice. Please pass on to George that his service customer, now has the GE dual-fuel ranges. George is a credit to Cummins Appliance.

Jeff Messing

I have been purchasing appliances from Cummins for both my rental property and my personal residence for over 20 years. Price, service, and the overall experience have always been outstanding.

Felix Threat IV

My experience with the company was excellent. I was looking for an upright freezer with great reviews and I was able to purchase one from them with no issues. The freezer was delivered as promised on time and the delivery guys were friendly and efficient.

Mila Salazar

Sun was very personable and knowledgeable. Fixed everything and even gave me tips Korean food a a stainless steel cleaner! He’s excellent!

heidi dillard

Thank you for employing such good technicians. Mike, your tech, was at our house on Monday to fix our washing machine. He was very good, knowledgeable and very professional. He got the washer fixed quickly and expertly. Thank you for sending him.

Sara Graber

Dan's service was above and beyond outstanding. I probably drove him crazy back and forth but he was always a pleasure to deal with. Install went beautifully and the machines are a dream! Will def use them again.

J. Brough Schamp

Great Prices, no nonsense wonderful local Baltimore firm for almost 100 years. Delivery was perfect. The delivery people were efficient, professional and careful. I highly recommend this company.

Fran Glushakow

I haven’t had delivery yet, but the service with the salesperson was prompt and pleasant. And the price was essentially the same as the best price I could find in the chains. Way better to go with Cummins!!!

Kurt Gercke

Howard (the owner) was very flexible, responsive, and helpful after I needed to exchange an already installed oven for an upgraded model. The removal of the old and installation of the new was fast and the workers couldn't have been more kind and respectful. They even set the correct time on the appliance's control panel!

Mike Brady

After a rough start on the first visit, Howard worked to get things figured out. Ended up being very responsive by text and email and quick delivery as promised.

Stacy Deems

Great pricing. Friendly Service. Amazing installers. Wore masks the entire time inside my home, sanitized, left no mess behind. Highly recommend!

Jonathan Samet

John had excellent service and knowledgeable about the product which I bought

Beth Vu

I had a working issue with a new appliance. Sun was timely and patient to make sure my new appliance was in working order before leaving.

Spencer Shaffer

Howard (the owner) is great! Technicians are great! Who's not great is the service manager.

Matt Simantel

Professional and courteous when arranging an appointment. Competitively priced and clean and efficient for installation. Used them twice for these reasons!

Darryl Peterkin (Deej)

Excellent, friendly service. We buy all of our appliances here - including my brand new Weber grill!

Carla Ellis

I needed a washing machine asap and Cummins Appliance came through. I was guided through options based on what I was looking for in a washer. Greatly appreciated!

G M (Balfour96)

Knowledgeable people, stand behind their products. Good people to do business with. Happy customer, will work with them again.

Melchora Alexander

ABW always very helpful and reliable! Pedro and Jay were professional and nice. Thank you!

M Efron

I bought some dishwashers there about 6 years ago and they give great service, but today I only went into the gas station next door and used the restroom

Margie Cantor

Amazing customer service. Howard is incredible! I will never go elsewhere. He was so helpful and honest.

R F

Dan came to service my refrigerator and was super helpful, knowledgeable, and took time to answer all of my questions.

Anita Slaughter

Sellsome people were personable and seemed to be knowledgeable of their products. Appliance parts can also be ordered here.

Janie White

It was great! I was able to get the same electric stove with delivery.

Neil McAslan

Great selection, fantastic staff. Prices to match. All in all I'm glad to have Cummings so close.

Bruce Markowitz

Very helpful and knowledgeable sales staff. Really stood behind everything they've ever sold us.

carville schlimme

Wasn't happy with Bray and scarff.went to these guys.they where great.had what I needed in stock.great job !

Nancy Schamu

Cummins is great if you want quality appliances and fabulous service.

Bev Keller

The staff at Cummins was knowledgeable, friendly, and available! A great experience!

Chloe Corbitt

Excellent service from Howard on a recent washing machine purchase and prior purchase of kitchen appliances- highly recommend!

David Young

Very rapid and efficient service; prices competitive with big box stores.

Moira Graham

Very helpful and knowledgeable sales people. Small business, not like the big box stores.

Ronald J Sweren

Salesperson excellent & & my wife loves the dish washer

David Wildey

Great service timely delivery. Would definately use again

Chloe Corbitt

Competitive prices. Excellent customer service. Very knowledgeable. Highly recommend!

Lauren Elizabeth Crawford

Fabulous customer service, prompt and friendly!

Troy Vinson

great customers service and quality products

Sharon Childs

Good service and quality appliances

Charles Harcum

Going to the cleaners next door, on a pick up clothes run

Thomas Ryan

Quick turnaround in a tight situation!

Paul Romano

Great family store

Joshua Weitzman

Dan is the best.

Mark Paige

Fast and reliable

Jon Putt

Ask for Howard

Penny Webb

I couldn't be happier with ABW'S customer service. This is the second time I've used them and I will use them again. They sell quality products, have highly knowledgeable staff (Sam and Pacco), and deliver what they promise. Highly recommend the Pikesville location!

Jim Wolf

Karen Jacob

Geri Libercci

Howard Zeiden

Addison Schonland

Contact

Photos