Reviews of Sears Appliance Repair. (Appliance Store) in Anchorage (Alaska).

Sears Appliance Repair

66 Reviews

28 Comments

Appliance store

Appliance repair service

700 E Northern Lights Blvd, Anchorage, AK 99503, United States

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Description Map Opening Hours Reviews Contact Photos

Description

Information of Sears Appliance Repair, Appliance store in Anchorage (Alaska)

Discover the opening times, the location, contact, popular times, photos and real reviews by internet users.

This place has a very good rate, they treat their customers well and you’ll feel welcome, super recommended

Map

Open hours of Sears Appliance Repair

Sunday

6 am–7 pm

Monday

6 am–7 pm

Tuesday

6 am–7 pm

Wednesday

6 am–7 pm

Thursday

6 am–7 pm

Friday

6 am–7 pm

Saturday

6 am–7 pm

Reviews of Sears Appliance Repair

Jung Abrams

Sear's services was good, but your contractor Reliable Appliances Services was very poor. After making an appointment schedule with Sear's agent, I called Reliable Appliances Services to make same appointment. But later, Bonnie denied the fact that I also made an appointment with her company. So I called Sears to explain the problem and I was able to get services. However, unfortunately, my washer is still having problem. Now after I finished washing, clothes were so wet because the washer did not drain water properly. I will call you tomorrow to make another appointment. So your company gets 5 stars, but Reliable Appliances Services gets 2 stars. Thank you so much.

Donna Knutson

The repairman was awesome. He let me know when he was coming, and came when he said he would. Arranging for the service was a nightmare. I was on the phone for at least a half hour with one person who could not find my records. I drove to the Sears store the next day, and a salesman there helped me get to a person who finally did help me set up the appointment.

AKSpunky

The Sears certified technician did a great job servicing my appliances. He called to let me know when he expected to arrive, he was on time, he looked professional, and he was very knowledgable of the products he serviced. He was thorough in all the checks and cleaned up after himself. Great job!

L S

The repairman was courteous, called ahead and when I told him we still had folks sleeping (it's a night shift household), he said, "no problem" and gave us a couple hours reschedule. He called again about 10 min. before that just to let us know he was on his way, was quick, quiet, got everything fixed up, did a maintenance check on the washer while he was here, left everything tidy and was on his way. I had a couple questions about the washer, he answered them, explained that he needed to simply reset a temperature trip on the dryer, not replace anything (nice) and all is well.

Vivian Brantley

Thanks for over 35yrs. of excellent service!!! I had called Reliable Appliance an discussed my problem with dryer, he suggested that I call Sears an see if there was a warranty. To my surprised I had got it an it didn't exspire till 2019...when I told them who I called they told me, "Yes that is one of our service companies an that they could come the next day!" Instead of a week's worth of waiting with eight loads to do, my laundry was cleared that night. The problem was my husband, who put a sheetrock screw in pocket an it got caught behind drum an made awful sounds until "David" fixed it in less then 45 minutes...I am a happy customer an highly recommend Sears. PS Washer before was Kenmore an went through 4 kids an 9 people in household since 1980-2015. Sad day for old friend..but love new Maytag Centennial 3 load Washer.

Sandra Layton

The serviceman (Dominic) was very helpful and thorough. He did his best to expedite the process. The repair has solved the leaking problem. It was disappointing that the service call could not be scheduled sooner than it was; I had to wait several days for the initial visit. Also, since a part had to be ordered, that added another three weeks to the process, even though the part arrived at my home 1.5 weeks before the scheduled appointment to install it. There was no easy way to contact the company about possibly moving up the appointment date.

P Ricker

We were very satisfied with the service and the Sears repairman. He arrived on time after calling us that he was close to our house. He was efficient, knowledgeable and very polite. We really appreciate that kind of service.

Jack Fitzpatrick

Technician was knowledgeable, professional and personable. Can't speak highly enough of his service. I do have an issue with the time it took for a service call. The microwave was down for approximately 2 months. I also have a refrigerator on contract and could never tolerate that downtime on it. I gave 5 stars strictly on the technician and the phone service representative. Service response would have to be a one star.

Tom May

Our annual maintenance service was performed by Jeff Holler of Jeff's Refrigeration Svcs., a Sears subcontractor. Jeff was very professional and personable, took the temperatures inside the refrigerator and freezer, removed the rear lower panel and cleaned (with our vacuum) the exposed area. I would have given a 5 star rating if I had known what maintenance services were to be performed and received a written report at the end of the inspection detailing services performed and the results found.

Janet Gellert

The actual service, when it occurred, was fine, but waiting for the service man to come was very annoying and not anything to rave about at all. It took 3 appointments to happen,in the first place, with 6 weeks of waiting in between the first and 2nd appointment.During the first appointment I was asked between 8-5. Nobody showed up or called to give me more of an exact time ,until 3 pm, when I called in exasperation to say I could no longer wait because I had to leave temporarily to pick up my grandkids from school. So the appointment was rescheduled 6 weeks later,and after waiting a good while that day, I called to find out the service company changed, and nobody was coming at all.But someone from the "new" company could come 2 days later. So I arranged to have the "new" company come "first" thing, which turned out to be 10 am. The night before I got a confirmation call(automatic) that I tried to confirm with several times, but could never respond to in time.Finally, the morning of the 3rd appointment , I called and was scheduled to be first on the list, which turned out to be 10 am.

Nelleene Boothby

The technician had 33 years of experience working for Sears. He was efficient and fixed the washer and dryer. They are working fine now.

Ed Manning II

The Sears Repairman was very professional, caring and he fixed the problem in a way that it will probably be lasting. We were quite comfortable with his efficiency and knowledge.

James Watkins

The service repairman that came out did an exceptional job. We are very pleased with his work and his attentiveness to ensuring that the washer was in good running order.

Sandra Salvatore

Called about mid morning. By mid afternoon our refrigerator was repaired. In the past, we have waited weeks because of our location. This was a welcome surprise. The repair person was efficient and very nice.

Paulette Wyatt

5 stars on the repair of my appliance. However scheduling through the Sears 800 number was not the best.

Rick Skelton

As always this sears tech has great knowledge and has been able to quickly assess the problem and either fix it on the spot or order the necessary parts.